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The following pages and posts are tagged with:

FAQ - Initial Reply in Foreign Languages Page When a client sends their first email, we need to provide a human and understandable answer within 2 hours. In the initial reply we should inform the client ...
Outreach to Clients for Local Situations Page A critical situation has emerged in a country where we have clients
Protocol for a Client We Suspect Is Paranoid Page A client is talking about threats that don't seem realistic or we suspect they are paranoid for other reasons and don't know how to react.