Inform Intermediary About Vetting Process
Template to inform an intermediary about our vetting process
We appreciate your trust in the Helpline. In order to protect the at-risk users we serve and extend our trust network, we vet potential Helpline clients.
During this process, we reach out to Access Now’s trusted partners where we may share [Client Name]’s name and contact information to (1) confirm they are who they state they are and (2) they are part of civil society. Any other information, including the reason they contacted our Helpline, will remain strictly confidential.
Please also note that Access Now’s Helpline services are not intended for individuals under the age of 18. If you are aware [Client Name] is underage, please do let us know to direct them to partners that can provide the support they require.
Our team will continue to work on your request while we complete this process. If you have any questions or concerns, please let us know.
You can help us move this process forward by filling out the following survey about them and the scope of their work: