Incident analysis in order to identify the root cause of an incident.
There is a need to perform further analysis in order to determine the root cause of the incident.
Knowing the root cause of the incident would help us understand how your was compromised. This would allow us to help you prevent a similar incident from happening again in the future. This analysis may also help prevent similar incidents from happening to other at-risk users.
Performing the analysis would require us to send you instructions to do some checks on your . Alternatively, we can set up a call with a member of our team to perform a live check of your .
Please let us know if this would be possible, and if so, we will provide you with next steps.