Email instructing the beneficiary how to turn off subject line encryption in Thunderbird.
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Instructions on Disabling Subject Line Encryption in Thunderbird

How to turn off subject line encryption in Thunderbird

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Hi ,

This is with the Access Now Digital Security Helpline. It looks like your Thunderbird client is currently set to automatically encrypt the subject lines of your emails. Please disable subject line encryption in Thunderbird, as this will make it easier for us to follow your case.

To disable subject line encryption in Thunderbird:

  1. Go to the ‘Account Settings’ menu, which can be found either in the ‘Tools’ or ‘Edit’ drop-down menu.
  2. On the left side of the settings window, under the email account you’re using to contact us, click End-to-End encryption.
  3. Scroll to the bottom section titled ‘Advanced Settings’, then uncheck the ‘Encrypt the subject of OpenPGP messages’ option.

Please let me know if you need further guidance with these steps. Once you’ve turned off subject line encryption, let me know and we’ll get back to working on your case.

Best,

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