Initial Reply in English for Vetted Beneficiaries
First response email to English-speaking beneficiary who has already been vetted
Body
Dear ,
Thank you for contacting the Access Now Digital Security Helpline (https://www.accessnow.org/help). My name is and I am here to help you.
We understand that our communications may be sensitive, so we encourage you to establish an end-to-end encrypted channel of communications. If you already use PGP for encrypted email, please send us your public key. You can find ours at https://keys.accessnow.org/help.asc. Otherwise please let us know if you use any other end-to-end encrypted communications channel, such as Signal messenger. You can follow this guide to install Signal: https://support.signal.org/hc/en-us/articles/360008216551-Installing-Signal
If you aren’t familiar with these tools, we’ll be happy to guide you through setting one up so that we can communicate safely.
Take care,