Feedback Survey Template

Email to be sent to clients or requestors when closing a ticket

Body

Dear ,

Thank you for contacting the Digital Security Helpline, run by the international human rights organization Access Now - https://accessnow.org.

This message is to notify you of the closure of your case titled “”.

Your feedback is important to us. If you would like to provide feedback about your experience with Access Now Digital Security Helpline, please fill out the following survey:

https://form.accessnow.org/index.php/139723?lang=en&139723X20X841=

Your case number is:

If you have any further questions or concerns, please let us know and we will be happy to help.

Thank you,